Welcome

You are welcomed to FactBase Consulting Limited's site.

Our training events are rich, intensely practical and delivered by seasoned and experienced facilitators. We have a rich portfolio of training programmes in soft skills,general management, sales and marketing, credit and risk management,  Microsoft Excel; and Performance Management.

Please check details of available courses below and download nomination forms here.

Below are our programmes for the Year 2017.

NO

Workshop

Duration

Fee

Date

1

Handling Rejections and Objections In the Sales Process

2 days

N58,000.00

April 13-14

2

Practical Selling Skills for Financial Services Providers

2 days

N58,000.00

April 24-25

3

Advanced Excel for Finance, Control and Administrative Functions

2 days

N58,000.00

May 11-12

4

Credit Management & Debt Recovery for Manufacturing and Service Industries

2 days

N58,000.00

May 25-26

5

Effective Supervisory Skills Workshop

2 days

N58,000.00

June 8-9

6

Basic Credit Risk Management

5 days

N98,000.00

June 19-23

7

Excellent Support Services and Job Ownership

2 days

N58,000.00

July 13-14

8

Effective Business Writing Skills

3 days

N75,500.00

July 24-26

9

Modern Office Management and Administration

2 days

N58,000.00

Aug 17-18

10

Business Presentation Skills

2 days

N58,000.00

Sept 7-8

11

Sales Skills Masterclass

3 days

N75,000.00

Sept 20-22

12

Strategic HRM Issues Workshop

3 days

N75,000.00

Oct 11-13


Handling Rejections and Objections in the Sales Process

Learning Outcome: 

  • Face the challenges of sales process with higher determination and attitude.

Modules

  • Essentials of the Sales Process
  • Stages in the sales process
  • Getting and Staying Enthusiastic
  • Handling Rejections
  • Handling Sales Objections
  • Closing Sales

Expected Participants

Marketing/Business Development Officers and Sales Executives/Representatives who need to improve on handling rejections and objections, especially in manufacturing, marketing/distribution/wholesale organisations.

Duration: 2 day; Date: April 13-14 Fee: N58,000 per participant.

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Practical Selling Skills for Financial Services Providers

Learning Outcomes

  • Exceeding performance targets consistently;
  • Building enduring relationships with the customers.

Modules

  • Marketing vs. Selling: The Big Picture
  • Essentials of the Sales Process
  • Identifying and Qualifying Prospect’s Needs
  • Making Result-Oriented Sales Presentation
  • Handling Rejections, Objections and Closing Techniques
  • Cross-Selling, Tele- marketing and Referrals
  • Enhance Your Career through Your Sales Metrics [Targets]

Expected Participants: Marketing, Operations, Credit/Loan and Business Development Officers of Banks, MFBs and Insurance companies.

Duration: 2 days; Date: April 24-25 Fee: N58,000 per participant.

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Advanced Excel for Finance, Control and Administrative Functions

Learning Outcomes

  • Attain higher proficiency level on the job; and
  • Achieve superior, error-free results.

Modules

  • Introduction to the Excel User Interface
  • Referencing: pointing to the right cells.
  • Lookup functions : Getting Excel to find what you want
  • Data Validation
  • Text Functions
  • Logical Functions and Conditional Formulas
  • Financial Formulas
  • Useful Database, Mathematical and Statistical Functions
  • Techniques for working with Dates
  • Filters, AutoFilters and Advanced Filter

Expected Participants

All Managers/Officers who need remarkable improvement in their finance, control or administrative functions in various organizations.

Duration: 2 days; Date: May 11-12 Fee: N58,000 per participant.

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Credit Management Debt Collections Workshop for Manufacturing and Service Industries

Learning Outcome

  • Improve cash-flow for the organization.

Modules

  • Our Credit Sales Policy: How Effective?
  • Effective Collections (Recovery) Begins with the Sale
  • The Fine Art of Diligent Follow-up and the Psychology of Money
  • Credit Collections (Recovery) Management
  • Soft Debt Collection(SDC) Techniques
  • Credit Collections and Litigation Strategies

Expected Participants

All Officers and Managers involved in Credit Sales and Collections functions

Duration: 2 days; Date: May 25-26 Fee: N58,000 per participant.

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Effective Supervisory Skills Workshop

Learning Outcome

  • Achieve superior results for the organization

Modules

  • Basic Roles of an Effective Supervisor
  • Leading Others for Results
  • Problems-Solving and Decision-Making Skills: Essential Issues
  • Effective Delegation, Co-ordination, Control and Tips on Time Management
  • Effective Communication, Listening and Managing Feedback Skills.
  • Work Planning and Organisation
  • Job Ownership and Entrepreneurship
  • Building Productive Workplace Teams

Expected Participants

Team/Group Leaders and Middle Management staff with supervisory and leadership roles.

Duration: 2 days; Date: June 8-9 Fee: N58,000 per participant.

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Basic Credit Risk Management

Learning Outcomes

  • Highlight the key issues in credit management within the Nigerian Financial System;
  • Explain the fundamentals of risk assets management;
  • Utilize financial statements in credit decision making process;
  • Explain the usefulness of the various types of securities for lending purposes;
  • Take prudent actions in credit collections.

Modules

  • Credit Risk Management: The Big Picture
  • Essentials of Credit Risk Management
  • Financial Statements: Analysis and Interpretation for Lending
  • Introduction to Securities for Lending
  • Loan Monitoring and Bad Debts Management

Expected Participants

Management Trainees, Credit Officers

Duration: 5 days; Date: June 19-23 Fee: N98,000 per participant.

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Excellent Support Services and Job Ownership

Learning Outcomes

  • Attain higher level of commitment to professional support;
  • work diligently as job owners; and
  • increase productivity level.

Modules

· Your Role and Services in Relation to Organisation’s Vision, Mission, Core Values and Strategic Goals.

  • Modern Trends in Facilities/Office Management and Corporate Services
  • Excellent Internal Customer Service: Key Issues
  • Effective Vendor/Supplier Management: Some Tips
  • Job Ownership [Work As If You Own It]
  • Essentials of Health, Safety and Environment (HSE) in the Workplace
  • Building a Result Oriented Team in the Workplace

Expected Participants

Officers - Managers in both private and public sectors

Duration: 2 days; Date: July 13-14 Fee: N58,000 per participant.

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Effective Business Writing Skills

Learning Outcomes:

  • Achieve break-through improvement on writing actionable reports and winning proposals.
  • Develop high level of confidence in report and proposal writing.

Modules

  • Grammar: Revision Notes on Some Challenging Areas.
  • Business Letters: Key issues and Illustrations.
  • Effective Memos Writing.
  • Electronic Communication: E-mail and Netiquette.
  • Understanding and Planning Business Reports and Proposals
    • Informational and analytical reports
    • The three-step writing process in business reports and proposals
  • Writing and Completing Business Reports and Proposals
    • Organising reports and proposals
    • Organising visual aids
    • Composing reports and proposals
    • Components of a formal report
    • Components of a formal proposal

Expected Participants

All Business Development/Marketing Executives in Various industries whose primary responsibilities centre on achieving responsibilities centre on achieving outstanding results through report/proposal writing and business presentations.

Duration: 3 days; Date: July 24-26 Fee: N75,500 per participant.

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Modern Office Management and Administration

Learning Outcome

  • Hands – on managerial skills to become almost indispensable PAs or Office administrative/managers.

Modules

  • Understanding the typical responsibilities of office management or administrator.
  • Planning, forecasting, establishing objectives, setting targets.
  • Organizing: allocating resources, delegating, using time effectively. Creating a stimulating and productive work environment.
  • Managing records.
  • Successful meeting planning.
  • Project management skill.
  • Managing difficult people and resolving conflict.
  • Problems related to change and overcoming barriers.
  • Effective oral reporting and listening skills.
  • Action plans to reduce causes and impact of pressures on executives.
  • Making yourself indispensable.

Expected Participants

Office Managers, PAs to CEOs/Directors/DG, Branch

Duration: 2 days; Date: Aug 17-18 Fee: N58,000 per participant.

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Business Presentation Skills

Learning Outcomes

  • Increase in ability to present authoritatively in various situations;
  • Acquire tools and techniques to make positive impression on the audience for favourable results.

Modules

  • Speak up, Speak Well, Speak Often
  • Finding Your “Magic Bullets”
  • Using Visual Aids Effectively
  • Involving the Audience
  • Combating Speech Anxiety
  • Making the Most of Non-Traditional Speaking Tools
  • Using Presentations to Build Professional Recognition

Expected Participants

All Unit Heads/HODs and Officers and individuals who desire to enhance their careers.

Duration: 2 days; Date: April 12-13, 2018 Fee: N58,000 p/participant.

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Sales Skills Masterclass

Learning Outcomes

  • identify and meet clients’ needs consistently;
  • focus effort through ongoing sales management;
  • build an effective profile within the industry through partnerships with key business influencers.

Modules

  • The Sales Challenges and Opportunities in a Tough Economy
    • characteristics of tough economy
    • creating a recession-proof sales strategy
    • the task of improving on sales targets and attitude
  • Become a Sales Consultant - Assess Your Knowledge on:
    • business
    • industry
    • company details
    • product.
  • Key Skills for Successful Sales people.
    • Developing questioning and listening skills
    • Understand and using body language and non-verbal communication to your advantage
    • Following an effective sales structure.
  • The Sales Process
  1. Prospecting/lead generation
  2. Lead qualification
    • uncover your clients’ needs and desires
    • recognize buying signals
  3. Demonstrate value
    • turning needs into wants, selling benefits
  4. Make the Sale
    • proposals/presentations
    • managing objections, excuses and rejections
    • closing the sales
  5. Deliver and support
    • follow up for repeat business.
  6. Develop Strategies to Win Profitable New Businesses
    • sources of new business
    • the role of key business influencers
    • winning referrals
    • how to win business from competitors.
  7. How to be a Winner in Sales: Motivational Talk

Expected Participants

  • Anyone new to sales role;
  • Sales/Business Development Executives who are seeking to exceed sales targets through strong customer/clients relationships.

Duration: 3 days Date: Sept 20-22, 2017 Fee: N75,000 p/participant

NB: In-plant-option is also available.

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Strategic HRM Issues Workshop

Learning Outcomes

  • Participants will be able to:
    • describe how their organizations will gain a sustainable competitive advantage through the adoption of HR business partnership model;
    • explain how to use information technology/HRIS in advancing the strategic roles of HRM in their organizations;
    • discuss HR metrics computation and provide interpretations;
    • identify how to resolve team conflict and improve team spirit on the job;
    • outline the key issues in making excellent presentations as HR professionals; and
    • seek for more ways to accelerate their professional career.

Modules

  • Essentials of HR Business Partnership {HRBP}
    • HR business partnership defined
    • HR organization structure and the role of HRBP
    • six critical competencies for HRBP
    • building HRBP’s competencies
    • how to be really successful as HRBP
    • HR and managing strategic change
  • Human Resource Information System {HRIS}
    • Evolution of HR technology
    • HRIS and its components
    • key HRIS functions and types of HRIS
    • how do you choose an HRIS system?
    • five core competencies and HR technology
    • e-HR and the benefits of Web-enable service applications
    • key trends in HR technology
  • HR Metrics and Interpretation Guidelines
    • HR metrics defined
    • why are metrics important and challenges for HR?
    • types of data and areas of HR metrics
    • benefits to HR in using business metrics
    • computing and interpreting your results
    • what types of metrics are relevant to top management?
    • HRIS vs HR metrics.
  • Conflict Management Skills for HR Professionals
    • conflict and its two faces defined
    • managing team conflict
    • team development wheel
    • key alignment factors
    • the accountability leader
    • cultural differences
    • moving a team forward
  • Sharpening Your Presentation Skills
    • Speak up, Speak well, Speak often
    • finding your “magic bullets”
    • using visual aids effectively
    • involving the audience
    • combating speech anxiety
    • using presentations to build professional recognition.

Expected Participants

  • HR Officers-Managers who need to enhance their job performance and improve on their career growth.

Duration: 3 days Date: 0ct 11-13, 2017 Fee: N75,000 p/participant

NB: In-plant-option is also available.

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